After a

Stockist Account?

Apply Here

How do I create an account?

Follow this link to fill out the Stockist Application form and submit through to us. Once your submission is checked we will be able to give you access to our products and prices. Please note that our accounts are cash accounts only and store credit is not supplied.

Is there a minimum order quantity at Blue Goose Imports?

Once a trade account is established there is no minimum order quantity.

How and when will I receive my order?

We generally work with “Fastways” and “Toll” for fast delivery of our stock at competitive prices. We work hard to get the best price for your order size and delivery location. As we are aware the freight charges need to be as low as possible for our customers. With this in mind the company that delivers your order may vary depending on the quote we receive.

These are either wrapped on a pallet or boxed into cartons for delivery. After an order is paid for delivery should be expected within 3-7 days depending on your location.

How do you accept payment?

When an order is received and we have added any freight charges we will email you a proforma invoice with our bank account details.
Please use your invoice number as a reference.
If you wish to pay by credit card this can be done over the phone with a 3% credit card fee. We accept most major types of credit card.

Do your prices include GST?

Our products are all exclusive of GST.

What happens if we receive our order and the items are damaged?

In the unfortunate scenario that the goods you received have been damaged in transit, please send us an email with a photo of the damage and your invoice details. This will enable us to provide you with a replacement or credit as quickly as possible. All damages need to be notified within 48 hours of receiving your goods.

Returns Policy

  • All returns must be in the original packaging.
  • All damages must be reported within 48 hours of your delivery or collection.
  • All goods must be notified to Alex or Fergus directly with invoice details, image of the product and stock number. Where possible a photo of the courier information may be required for our own information.
  • If a credit is required it will be at the companies discretions depending on the damage or fault.
  • If any damage that can be discovered by you on reasonable examination is not reported within 48 hours it will be presumed goods were delivered in good condition.
  • Where the inventory allows we will try to offer a replacement to you.
  • If goods have been damaged via our transport service we accept responsibility.
  • Refunds once the correct information has been sent will be processed within 24 hours.