Refund policy
Returns & Refund Policy
- All returns must be in the original packaging.
- All damages must be reported within 48 hours of your delivery or collection.
- All goods must be notified to Alex or Fergus directly with invoice details, image of the product and stock number. Where possible a photo of the courier information may be required for our own information.
- If a credit is required it will be at the companies discretions depending on the damage or fault.
- If any damage that can be discovered by you on reasonable examination is not reported within 48 hours it will be presumed goods were delivered in good condition.
- Where the inventory allows we will try to offer a replacement to you.
- If goods have been damaged via our transport service we accept responsibility.
- Refunds once the correct information has been sent will be processed within 24 hours.